Posted by BusinessForward Team on January 12th, 2016
By Josh Scott, Client Executive, BusinessForward
If you did any traveling over the holidays, you no doubt got ensnared in some type of bottleneck. Whether you drove, flew or took a train, the sheer mass of travelers most likely caused a headache or two in the process of getting from […]
Posted by BusinessForward Team on November 12th, 2015
By: Julio Kuok, Solutions Architect
Every now and then, a very clear analogy makes its way into a complicated process documentation project. Such is the case in our work with a growing $6 billion retailer. They were focused on meeting an aggressive goal to open 40 new stores within a year. While […]
Posted by BusinessForward Team on October 30th, 2015
By: Ryan Mulvaney, Solutions Architect and Client Executive
Wouldn’t it be great if CIOs used Service Level Agreements (SLAs) as more than a contract with the business? Allotting more thought to their creation and focusing on integration with their organization’s DNA would make for a nice, built-in performance tool. Though it […]
Posted by BusinessForward Team on October 8th, 2015
By Josh Scott, Client Executive, BusinessForward
There was a great article in Fast Company some time ago entitled, “How Always Being Busy Makes You Dumber” . I stumbled upon it when I actually carved out snapshot of time during a crazy week. Let’s just say I saw a lot of myself […]
Posted by BusinessForward Team on September 24th, 2015
By: John Huckle, Founder and CEO
A consultant is a member of a funny bunch. Deeply inquisitive by nature, we tend to view everything as a process to be perfected or a puzzle to be solved. Put it this way. When our marketing director asked me jokingly, “How many consultants does it […]
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